Getting the Best Medical Care

Many women want clear communication with healthcare providers and to leave medical visits satisfied that we have in hand the information requested. Sometimes this can be difficult because the medical visit may seem so short that we only have a few minutes to explain our concerns. If we understand what kind of information the provider is looking for and what questions to ask, it is easier to establish a more satisfying relationship with the medical team. Here are some tips to help get the most out of a medical visit:

 

Speak up

Don't wait to be asked. Let the provider know what is really bothering you in order to receive help. Don't be "strong" and downplay symptoms, or fail to mention them at all.

 

Bring the information the provider needs

Request that your medical records be sent in advance to a new provider. Review and write down your family history (this might mean calling a relative to find out what kind of cancer or heart disease he or she had). Also, write down major illnesses or surgeries that you have had, and any medications or supplements that you are currently taking.

 

Be clear about the health issue

Write down the reason for your visit and share your concerns with the provider. Rank issues in order of importance, if you have more than one. Describe in detail all of your symptoms related to this issue: When did it start? How does it make you feel? What triggers it? Also, be sure to tell your provider if anything related to your health or a family member's health has changed since your last visit.

 

Be honest

Some problems can be hard to talk about, such as your diet, alcohol use, drug use, or sexual history. Don't worry. Your provider has heard about these issues many times before and needs to know about them in order to help you. Also, be honest with your provider about whether you are really taking your medication as prescribed, and if you are having side effects.

 

Providers don't just treat colds

Sometimes you don't think of your provider as someone to go to with certain problems, but anything that threatens your health and well-being is a medical issue. Women in this culture are subject to physical, emotional, or sexual abuse. Your provider or medical staff can help you with these issues.

 

Be clear about what you want

Some women want detailed information and to be an active partner in decision making. Others prefer less information and for their provider to take the main responsibility. Find a provider that is willing to work with you in the way you are most comfortable.

 

Ask questions

When you receive a diagnosis, ask for more specifics and find out where you can go for more information. There are many reputable web sites such as www.4women.gov where you can find information about women's health issues. If you are prescribed a new medication, ask how to take it, about possible side effects, and about interactions with other medications or supplements you are taking. You can also ask your pharmacist questions when the prescription is filled.

 

Seek clarification

It can help to write down information your provider shares with you during the medical visit so you can review instructions and facts later. Some women like to bring a friend or family member with them to the visit so there are two sets of ears. Before you leave the office it may be helpful to sum up key points to give your provider the chance to address any confusion; i.e., "So we are going to switch my medication and get a follow-up blood test in two weeks, is that correct?"

 

Ask about the best time to reach your provider

Some providers have call-in hours when it is easiest to reach them. If you are having tests done ask when the results will be in and whether your provider will contact you or if you should contact him or her. If you don't hear about the results of a test after they are supposed to be in, call and check with your provider.

 

Get support

If you have a major illness, you might want to bring a friend or a family member with you to your medical visit. Ask your provider if there are support groups which pertain to your illness. Support groups are often a helpful source of community and information about living with the illness.

 

Know what tests you need

Ask your provider about screening tests and vaccinations needed to maintain health. Know your numbers and make sure you get your tests and vaccinations on time. Please refer to your health plan benefits to determine coverage for these services.

 

Ask about prevention

Ask questions about diet, exercise, and stress management or about where you can go to find this information.